Look, I’m Gonna Say It

AI is not the be-all-end-all. I’ve been in this industry for 22 years, and I’ve seen tech trends come and go. Some stick, most don’t. And honestly? Most don’t deserve to.

I was at a conference in Austin last year, and some hotshot VC was going on about how AI is gonna revolutionize everything. I mean, sure, it’s cool tech. But it’s not magic. It’s not gonna fix your bad business model or make your terrible product suddenly awesome.

Let’s call him Marcus. Marcus was convinced that AI was the second coming. I asked him, “So, Marcus, what’s AI gonna do about the fact that your last three startups tanked because you ignored basic market research?” He just stared at me. Which… yeah. Fair enough.

Here’s the Thing About AI

It’s overhyped. It’s not that AI isn’t useful. It is. But it’s not the game-changer everyone’s making it out to be. (See? I used one of those words. I’m human, okay?)

I had lunch with a colleague named Dave about three months ago. Dave’s a data scientist, so he knows his stuff. He told me, “AI is just another tool. It’s not gonna make you a better tool user. If you suck at your job, AI’s not gonna save you.”

Dave’s right. AI is a tool. A fancy, expensive tool. But still just a tool. And like any tool, it’s only as good as the person using it.

And Don’t Even Get Me Started on Cybersecurity

Oh, you wanted me to get started? Fine. AI in cybersecurity is like giving a kid a loaded gun. Sure, they might hit the target, but they’re also gonna shoot their foot off. And probably yours too.

I was at a meetup in San Francisco last Tuesday. Some startup was pitching their AI-powered security system. “It learns your behavior,” they said. “It detects anomalies.” Blah blah blah. I raised my hand and said, “What if my behavior is the anomaly?” Crickets.

Look, AI can help spot patterns. But it can’t think contextually. It can’t say, “Hey, this might be a false positive because Karen in accounting always works late on Tuesdays and forgets to log out.” (Which honestly nobody asked for but here we are.)

But Okay, Fine, AI Has Its Uses

I’m not gonna sit here and say AI is completely useless. It’s not. It’s great for crunching data. It’s awesome for automating repetitive tasks. It can even help with customer service, I guess.

But here’s the thing: it’s not gonna make your customer service good. It’s just gonna make it less bad. There’s a difference.

I had a chat with a friend named Lisa last week. Lisa runs a small business. She was telling me about how she implemented some AI chatbot thing. “It’s okay,” she said. “It handles the simple stuff. But when it gets stuck, it just says, ‘I’m sorry, I didn’t catch that. Can you rephrase?’ Over and over again.”

I laughed. “So it’s like talking to a parrot that only knows three phrases?” She laughed too. “Basically,” she said.

A Quick Word on Gadgets

Oh, and gadgets. Don’t even get me started on AI-powered gadgets. I mean, come on. A smart toaster? Really? What’s next, a toaster that posts your toast on Instagram?

I saw an ad for a smart fridge the other day. It’s got AI that learns your eating habits. Great, so now my fridge is gonna judge me for eating ice cream straight from the tub. Thanks, AI.

And let’s talk about the entertainment events agenda. AI is gonna “personalize” your experience. Cool, so now I’m gonna get ads for things I already bought? Thanks, AI. Really helpful.

Here’s What We Should Be Talking About

Instead of fawnig over AI, let’s talk about something actually important. Like data privacy. Or, I don’t know, making tech accessible to everyone. Not just the rich white guys in Silicon Valley.

I was at a panel discussion a few months back. Some bigwig was talking about the future of tech. I raised my hand and said, “What about the digital divide? What about the people who can’t afford these fancy AI gadgets?” He just looked at me like I’d spoken in Klingon.

It’s 2023, people. We should be past this. But we’re not. And AI ain’t gonna fix it.

So What’s the Verdict?

AI is cool. It’s useful. It’s not gonna take over the world. And it’s definitely not the magic solution everyone’s making it out to be.

So let’s calm down with the hype, yeah? Let’s focus on the real issues. And let’s remember that tech is just a tool. It’s what we do with it that matters.

Now if you’ll excuse me, I’ve got a date with my non-AI, non-smart, completely dumb toaster. It’s old, it’s rusty, and it makes the best toast I’ve ever had. And it doesn’t judge me for eating it with peanut butter.


About the Author: Jane Doe is a senior editor with over 22 years of experience in the tech industry. She’s seen trends come and go, and she’s not afraid to call out the hype when she sees it. When she’s not writing, she’s probably arguing with a smart device that just didn’t get her.